Creating a Stock Count

Stock Counts in Skumo let you count your physical stock and push corrections directly into Shopify inventory. You can do a full count of everything, or a cycle count of a specific subset of products.

What You'll Be Counting — On-Hand Stock

Skumo counts compare against Shopify's on-hand stock figure. On-hand is everything physically in the building that Shopify knows about — it includes sellable stock and units that are sold but haven't left yet (for example, online orders awaiting fulfilment or click-and-collect items waiting on a shelf).

This matches how counting naturally works: if it's on a shelf, count it. You don't need to work out whether a unit is "really" available — and online orders placed before or during your count won't create false discrepancies, because placing an order doesn't change on-hand stock.

Do count:

• Everything on the sales floor and in the stockroom
• Items put aside for orders that haven't been fulfilled yet — click-and-collect shelves, online orders waiting to be packed, special orders awaiting collection
• Stock you've set aside as damaged or held back, if it's still recorded in Shopify

Don't count:

• Parcels that are packed, marked fulfilled, and awaiting courier collection — Shopify has already removed these from stock
• Customer returns that haven't been processed back into Shopify yet
• Stock belonging to a different location

Full Count vs Cycle Count

When creating a stock count, you choose a mode:

Full count Count every product that matches your filters. Any item that isn't scanned or counted will be treated as having a quantity of zero. Use this for a comprehensive stock take where you want to correct everything at once.

Cycle count Only items you actively scan or enter a quantity for will be updated in Shopify. Items you don't touch are left unchanged. Use this for targeted counts of a specific range — for example, counting just one brand or category without affecting everything else.

Choosing a Location

Multi-location stores: You'll be asked which location you're counting. All stock adjustments from the count will be applied to that location only.

For single-location stores, the location is set automatically.

Applying Filters

You can filter which products are included in the count:

• Tags — include only products with specific Shopify tags
• Product name — contains or doesn't contain a phrase
• SKU — contains or doesn't contain a phrase
• Vendor — filter to a specific supplier's products

Filters work with both modes. Combine them with a full count to do a complete stock take of one brand or category — every matching item is counted and anything unscanned is set to zero, without touching the rest of your catalogue. Combine them with a cycle count for a lighter spot-check of the same range, where only the items you actually touch are updated.

Leave all filters blank to include your entire product range.

Naming Your Count

Give the count a name that describes what you're counting. For example: "Full stocktake June 2026" or "Nike cycle count — May". This name will appear in the count history so you can refer back to it.

Claiming the Count

Before counting starts, you assign the count to the person who will be performing it. Click Start Count and select your name from the staff list (or enter it manually). This helps if you have multiple people in the store — the count is "claimed" by one person at a time.

Once claimed, the count moves to Active status and the counting screen opens.

A Note on Tracked Inventory

Stock Counts can only adjust products that have inventory tracking enabled at the count's location in Shopify. Products without tracking still appear in the counting list — greyed out, marked "Not tracked at this location" — so you can see they were matched by your filters, but they can't be counted and no adjustment will ever be pushed for them. To include them in future counts, enable inventory tracking for those products in Shopify Admin.