Performing a Stock Count

Once a count has been claimed and started, you're taken to the counting screen. This is where you record the actual quantities on your shelves.

The Counting Screen

The screen shows all the products in your count as a scrollable list. For each item you can see:

• Product name and variant
• Vendor, SKU, and barcode
• Opening quantity — Shopify's on-hand stock at the moment the count started. This is shown for reference so you can see what Shopify thinks is physically there.
• Counted quantity — the number you've recorded so far for this item

The counted quantity is displayed as a coloured badge:

Use the tabs to switch between All items, items you've already Scanned, and Unscanned items, and the filter icon next to the search box to narrow the list to overscans, underscans, or unchanged items.

Scanning Items

The fastest way to count is to scan each item's barcode. Tap the barcode field at the top of the screen (or press Enter if using a scanner connected to a keyboard) and scan — you may also be able to update your scanner's settings to press Enter automatically after each scan.

Each scan increments the count for that item by one. You can scan the same item multiple times and the count accumulates — no need to enter the total at once.

Scan feedback:

• A green confirmation shows the item name and its new counted quantity
• An amber message appears if the barcode isn't recognised — the scan is skipped
• An error message shows if there's a technical problem

You can also tap the camera icon to use your device's camera as a barcode scanner.

Entering Quantities Manually

If an item doesn't have a barcode, or you prefer to count a group of items and enter the total, tap the counted quantity badge next to the item. A field opens where you can type the quantity directly. Press Enter or tap away to save it.

Remember: Count What's Physically There

Skumo counts compare against Shopify's on-hand stock, so the rule while counting is simple — if it's on a shelf, count it:

• Count items put aside for unfulfilled orders — click-and-collect shelves, online orders waiting to be packed, special orders awaiting collection. They're still part of on-hand stock.
• Don't count parcels that are packed, marked fulfilled, and waiting for the courier — Shopify has already removed them from stock.
• Don't count customer returns that haven't been processed back into Shopify yet.

You don't need to think about whether a unit is sold or reserved — Shopify keeps track of that side automatically.

If Stock Moves During the Count

Online orders placed during your count don't affect it — placing an order doesn't change on-hand stock, so nothing physically moved and your count stays accurate.

What does matter is stock physically arriving or leaving while you're counting — a till sale, a delivery being put away, or a transfer. When this happens, Skumo highlights the item's opening quantity in red with a note showing what changed (for example "8 → 13"). If you've already counted that item, give it a quick recount — the shelf may no longer match what you recorded.

These flagged items are also checked again at commit time, so nothing slips through unnoticed (see Committing the Count below).

Reviewing the Count

When you've finished counting, click Proceed to Review. The review screen groups your results into tabs — Overscans (counted more than Shopify expects), Underscans (counted less), No change, and for full counts, Unscanned.

Each row shows the opening quantity, the current on-hand quantity, your counted quantity, and the adjustment that will be pushed to Shopify. If stock moved during the count, a red "since opened" note appears under the current quantity so you can see which discrepancies might be explained by the movement.

If you want to go back and make changes, click Resume Counting to return to the counting screen.

Editing an Adjustment

Sometimes the adjustment isn't quite right even though the count was. Click Edit next to any adjustment to open a breakdown of the figures and enter a different adjustment. You'll be asked for a brief note explaining the change, which is kept in the count's permanent audit record alongside the original figure and who changed it.

Your counted quantity is never altered — only the correction pushed to Shopify. Edited items show an "Edited" marker on the review screen, and you can reset back to the calculated adjustment at any time before committing.

Committing the Count

From the review screen, click Commit. Skumo pushes an adjustment to Shopify for every item where your count differs from current stock. Adjustments are applied as differences on top of the live figures, so stock that arrived after you counted an item is preserved, not overwritten.

If stock physically moved for any items while the count was running, Skumo lists them before committing and asks you to confirm — your count of those items may pre-date the movement. Recheck anything you're not sure of, then confirm to proceed.

For a full count, committing includes setting items you didn't count to zero (an unscanned item in a full count is treated as not found).

For a cycle count, only items you actively counted are updated. Everything else is left unchanged.

Once committed, the count moves to the history and can't be changed. A summary — including any edited adjustments and their notes — is saved permanently in Skumo for your records.

Pausing and Resuming

You can leave a count in progress and come back to it later — your counts are saved automatically as you go. Click Save for Later (next to Proceed to Review) to make sure any in-flight scans have finished saving and return to the Stock Counts list. To pick the count back up, find it in the Active Counts section and click Continue.

If your session times out or you switch devices, the count will still be there waiting when you return.